Refund Policy

Products are non-refundable

Once bought, our product is not refundable under any circumstances.

Because XOLT is a consumable food product, we are unable to accept returns or exchanges for reasons of change of mind, taste preference or incorrect ordering.

The only exception: damaged product or a broken seal

In case you receive a product that is damaged, or where the seal is not intact, only in that case can you claim a refund.

Mail us at contact@drinkxolt.com with a photo of the damaged sachet along with your order reference.

The refund must be claimed within 24 hours of submission of the mail. Claims raised outside this window cannot be processed.

How approved refunds are processed

Once we verify your photo and order reference, an approved refund is credited back to the original payment method. Depending on your bank or UPI provider, it may take a few working days to reflect.