Privacy Policy

What we collect

Order details: your name, phone number, email, delivery address, city and PIN code, along with the items you ordered.

Enquiry details: the name, city, phone number, email and message you submit through our notify-me or partnership forms.

Basic usage data: anonymised analytics about how pages on this site are used, collected only after you accept analytics cookies.

How we use it

To process, pack, ship and track your order, and to share tracking links and delivery updates with you.

To respond to your enquiries and to tell you when XOLT becomes available in your city.

To improve our products, website and service quality.

We do not sell your personal information to anyone.

Payments

Payments are made directly through UPI to our registered business account. We do not collect or store your card number, UPI PIN, bank credentials or any payment authentication details on this website.

Who we share it with

Delivery partners such as Delhivery and India Post, strictly to fulfil and track your shipment.

Service providers that host our website and database, under confidentiality obligations.

Government or law enforcement authorities where we are legally required to do so.

Cookies and analytics

We use essential cookies to run the site and, with your consent, analytics cookies to understand aggregate usage. You can decline analytics cookies from the consent banner without affecting your ability to order.

Data retention and security

We keep order records for as long as needed for accounting, tax and customer-support purposes, and enquiry data until it is no longer relevant.

Submissions are stored in a secured database that is not readable from the public website, and access is restricted to authorised team members.

Your choices

You can ask us to access, correct or delete your personal information by writing to contact@drinkxolt.com from the email or phone number associated with your record.

You can opt out of marketing updates at any time by replying to any message from us.

Contact

XOLT NutraTech LLP — contact@drinkxolt.com, +91 75583 52405.

Registered offices: Gat No. 1491, Beside Stage Engage India, Near Diamond Water Park, Wagholi, Pune - 412207, Maharashtra; and 5, Rajeshree Society Road, Behind RS Cinema, Anand, Gujarat - 388001.